At Nosa we like to know what you think. That is why we have given out a series of products such as Nosaprotect Tea Tree Spray to real customers, to find out what you think of them after using them for 15 days. This is the start of a series of interviews where we want to be evaluated. We want to improve, and this is the best way to do it, thanks to you who know Nosa products so well.
Susanna is 36 years old, a financier and mother of a very happy little girl. She is an active woman who loves nature, animals and spending time with her family. She is an unconditional fan of the film Mama Mia and spa massages. She enjoys fine restaurants and her friends remark that she is very sincere.
Susanna, Laia and NosaProtect Tea Tree Spray
- Why did you decide to try the NosaProtect Tea Tree Spray and be part of "X says that..."?
I decided to try it because the school informed us that there were lice and I went to my trusted pharmacy, where I always go. I let myself be carried away by the pharmacist's recommendations. I didn't know the product. And I decided to take part in "X says that" because I thought it was a good initiative.
- Did you know the products of the NosaProtect?
To be honest, I haven't used them before. I have a little girl, the joy of our house, so it's not the first time I've had a lice alert from school, but I hadn't tried NosaProtect products yet, I was using other brands.
- Do you usually buy natural products in pharmacies and why?
Sometimes. The truth is that when I decide to do so, I always ask for the pharmacist's recommendation. Especially when I have to buy a product that I don't have much previous experience with.
- Does your daughter often get head lice or has she ever had head lice? What did you do before you discovered NosaProtect Tea Tree Spray??
Yes, he had one and since then I always wash his hair a couple of times a week with Nosa shampoo. As they say in my house, prevention is better than cure. And best of all, it doesn't damage his hair, which I was afraid of at first.
- Did you know the properties of tea tree and did you know that it is a component that helps to keep lice away naturally?
Yes, I knew this.
- From what you have told me before, I see that you know that NosaProtect Tea Tree Spray also contains sunscreen to keep hair healthy and detangling elements to make styling easier. How do you use or usually apply the product?
I always apply it when I get out of the shower. And the truth is that I have to confess that both my daughter and I always use it because it helps to untangle my hair and I love the result. It's soft and shiny, but that's my secret, don't tell anyone.
- How do you feel after using the product on your daughter for 15 days?
It leaves her hair soft and shiny and as it is a product that repels lice, I was afraid that it would dry out her hair or damage it with frequent use.
- What do you think of the smell, the texture, does she like it, have you heard anything about the product, does she like using it?
The strawberry scent is very nice and pleasant and you can tell that the girl likes it. Also, it seems silly, but the shampoo, from this same range, which I have also used, has a pink tone and the girl finds this colour fun, in fact, she often asks me for the pink shampoo on her own.
- Did the packaging of the NosaProtect Spray catch your eye?
Yes, because of the pink colour. I think it is attractive for both parents and children. You can tell it's a product designed for the little ones and although we like pink, there are also other models that also smell great and have children's designs.
- What would you highlight about the product? Would you recommend it?
It is an effective product and a good price. In fact, I have already recommended it to a couple of friends and mothers at school.
- Any anecdotes with the product or after using it?
Yes, we started to use it only with the girl and now we are both using it. It's my beauty secret, but don't say anything (she laughs).
- Has your environment noticed the change? Have they noticed that you also use the product?
My husband doesn't pay much attention to these things, they are men!!!!
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Everything was going well until they emphasised absurd facts such as the design because it is pink... "or my husband doesn't notice, they are men!!!". This kind of remarks and comments take away all the seriousness of the product. If I was convinced by those details, I'm not anymore. I will definitely buy any other product. It's a shame because it looks like a good product with terrible marketing.